Oriel Renovations (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website (orielrenovations.com), communicate with us, or use our services. We operate in Canada and comply with applicable privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
By using our website, you agree to the practices described in this policy.
We collect personal information that you voluntarily provide and certain information automatically when you use our website.
When you fill out forms on our site, such as contact forms, newsletter signups, or cost guide downloads, we may collect:
Name
Email address
Phone number
Address
Project details and renovation preferences
Other custom fields you choose to provide
We do not collect payment information through our website, and we do not require user accounts or logins.
When you visit our site, we may automatically collect:
IP address
Browser type
Device type
Pages visited and time spent on pages
Referring website or source
This information is collected through cookies and similar tracking technologies.
We use your information to:
Respond to inquiries and provide quotes
Provide and manage renovation services
Communicate about your project, status, and updates
Send newsletters and marketing communications if you have subscribed
Deliver requested content
Improve our website, services, and customer experience
Analyze website performance and visitor behavior
Run and measure advertising campaigns
Comply with legal and regulatory obligations
Protect our legal rights and prevent misuse or fraud
We only use your information for the purposes described in this policy.
We do not sell, rent, or trade your personal information.
We may share information only:
With our team members who need it to perform their duties
With trusted service providers and contractors who help us deliver our services and manage communications
With analytics and advertising platforms for performance tracking and ad delivery
With legal authorities if required by law or to protect our rights
In connection with a business transfer, merger, or restructuring
Any service providers we use are required to protect your information and use it only for authorized purposes.
Our website uses cookies and similar technologies to operate effectively and improve performance.
Performance and analytics cookies to understand website usage
Targeting and advertising cookies to show relevant ads and measure ad performance
We use tools such as Google Analytics, HubSpot tracking, Meta (Facebook) ads, and Google Ads for these purposes.
You can control cookies through your browser settings. You may disable cookies or receive alerts when cookies are being used, but some parts of our website may not function properly if cookies are disabled. You can also manage advertising preferences through platforms such as Google and Meta.
Your personal information is stored securely. We use industry-standard safeguards, including encryption, secure servers, and restricted access, to protect your data.
We retain personal information only as long as necessary for the purposes for which it was collected or as required by law. When information is no longer needed, it is securely deleted or anonymized.
While we take strong measures to protect your data, no system can be guaranteed to be completely secure.
Depending on your location and applicable law, you have the right to:
Access and request a copy of your personal information
Request corrections to inaccurate or outdated information
Request deletion of your personal information, subject to legal or contractual requirements
Withdraw consent for marketing communications
Ask questions or raise concerns about how your data is handled
To exercise any of these rights, contact us using the information below. We may need to verify your identity before processing certain requests.
You can unsubscribe from marketing emails at any time using the link in our emails or by contacting us directly.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing personal information.
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that such information has been collected, we will delete it promptly.
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Your continued use of the website after changes are posted means you accept the updated policy.
If we make significant changes, we will take reasonable steps to notify users.
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Oriel Renovations
Address: 294 Garden Ave Toronto, ON M6R1J6
Email: info@orielrenovations.com
Phone Number: 416-236-2277
